Worldwide Shipping
We ship Tafrana ceramics internationally using trusted shipping carriers, including Aramex, FedEx, and DHL, depending on the destination and available service.
Shipping options and costs are calculated at checkout based on your destination and order.
Secure Packaging
Because our ceramics are handmade and fragile, every piece is carefully prepared before it leaves our workshop.
Each item is securely protected inside a dedicated box with protective materials, then placed inside a strong outer carton to provide additional protection during international transit.
We take extra care with every order to help ensure your piece arrives safely and securely.
Carefully Packed. Safely Delivered.
Tracking Your Order
Once your order has been shipped, tracking information will be provided, allowing you to follow your package during transit.
Delivery Times
Delivery times vary depending on your destination and the shipping service selected. Estimated delivery information will be shown at checkout when available.
Please note that international deliveries may occasionally take longer due to customs clearance or circumstances outside our control.
Damaged on Arrival
If your order arrives damaged, please contact us as soon as possible and provide clear photos of the package and the damaged item.
This allows us to review the situation and assist you according to our Return & Refund Policy.
Customs & Import Duties
International orders may be subject to customs duties, taxes, or other import charges depending on the destination country.
Any applicable customs fees or import charges are the responsibility of the customer.